Microsoft back online after resolving network issue

Microsoft back online after resolving network issue

San Francisco, Jan. 27, 2023

Microsoft Outlook, Teams and other services are back online Wednesday morning after a cloud outage that affected millions of customers for several hours. Microsoft attributed the Azure interruption to a „network configuration issue.“

The outage affected Microsoft 365 services in the U.S., South America, Europe, Asia Pacific, the Middle East and Africa. During this time, users were unable to access services from Microsoft Teams, Outlook, SharePoint Online, Exchange Online, OneDrive for Business, Graph, PowerBi, Microsoft 365 Admin Center and Xbox.

Microsoft said a change to the Microsoft Wide Area Network (WAN) affected „connectivity between clients on the Internet to Azure, connectivity between services within regions, and ExpressRoute connections.“

Azure says it has about 500 million active users and 15 million enterprise customers.

The outage occurred a day after Microsoft reported its latest quarterly results. The software giant reported a 12% drop in profits in the October-December quarter. Revenue was $52.75 billion, up 2% from the same period a year earlier.

The week before, Microsoft announced global layoffs. About 10,000 employees – nearly 5% of the workforce – will be affected . CEO Satya Nadella said customers increased their digital spending during the pandemic but are now optimizing it. That means less spending, he said.