AI – Snapchat chatbot still has “many flaws” but 3 million users

AI – Snapchat chatbot still has “many flaws” but 3 million users

Berlin, April 24, 2023

Snapchat’s OpenAI-powered AI chatbot draws mixed reviews, with some users giving it one-star ratings and calling for its removal after some worrying conversations. The chatbot “My AI” was released for free to all Snapchat users last week.

According to Snap, the GPT-based chatbot is customized to generate text specifically for Snapchat, with a „unique tone and personality“ aligned with the platform’s values of „friendship, learning, and fun.“

The company warned that the bot still had „many flaws,“ including a propensity for AI „hallucinations“ and the ability „to be tricked into saying just about anything.“

Since its broader launch last week, Snapchat users have been sharing their interesting and sometimes weird conversations with the bot.

In a video, TikToker Evan Packard showed how the bot declined and later responded with his location, showing that he had access to that information.

Some law enforcement agencies have warned about the bot’s sometimes inappropriate responses and suggestions. For example, the Stearns County Sheriff’s Office in Minnesota advised parents to be aware of the „dangers and impact this could have on our vulnerable young children and youth.“

Snap first rolled out My AI to its paying subscribers in February. In the 11 weeks to mid-April, the service added around a million paying users, surpassing 3 million for the first time.

Snap hat My AI erstmals im Februar für seine zahlenden Abonnenten eingeführt. In den 11 Wochen bis Mitte April hat der Dienst rund eine Million zahlende Nutzer hinzugewonnen und damit erstmals 3 Millionen überschritten.