Amazon’s AI screening system is more effective than warehouse workers

Amazon’s AI screening system is more effective than warehouse workers

San Francisco, 6/1/20223

New AI technology being tested at some Amazon warehouses can scan products for damage before shipping them to customers, potentially speeding up picking and packing processes and reducing returns.

Currently, Amazon warehouse workers have to manually inspect items for damage, which often takes too much time. However, damaged goods are the most frequently cited reason for returning online products. How can the problem be solved?

According to Amazon, the AI screening system now deployed in two warehouses shows three times greater effectiveness in detecting damage compared to human workers.

The move aligns with the broader trend of integrating AI and automation into logistics to accelerate and improve complex supply chains. Amazon has taken on a pioneering role with the integration of optimization algorithms and AI-supported robotic systems in its logistics centers.

According to data provided by Statista, the global warehouse automation market is expected to surpass $30 billion by 2026, doubling in value from $15 billion in 2019.